What is Outbound Dialer?
Outbound dialer is a system that automatically calls pre defined lists of customers and play promotional messages, reminders, or one time passwords (OTP).
Route Mobile’s Outbound Dialer lets you choose your sender, receiver and transmits your Voice message within minutes. We proffer you with the ability to upload a file containing the list of numbers to be called by our abundantly accommodating solution. Additionally, with our extensive reporting facility you can explore and analyze the performance of your campaign.
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Exponential advancement in the usage of telephones has marvelled the art of connecting people across the globe. Extremely versatile, speedy and accessible, Outbound Dialer overpowers the constraints of traditional telephonic systems.
How does it benefit your business?
How it works?
Typically, Outbound Dialler is a call made to the customer during which a voice prompt is played.
- The audio message to be broadcasted is crafted and uploaded as an audio file along with the list of numbers.
- The system automatically dials the list of numbers and plays the recorded audio.
- The system then updates the status of calls in the database.
- Additionally, the system redials unresponded calls at the scheduled time within the defined time frame.
Outbound IVR: Outbound IVR is a call made to the customer during which the voice prompt is played.
Review the performance of your campaign using our detailed reporting mechanism. A report has following parameters:
It indicates the total number of calls made.
It indicates the total number of calls that were successfully connected.
It indicates the number of calls that were not successfully made.
It indicates the total number of calls that were unanswered.
It indicates the total duration of a call.
Date & Time
It indicates the date and time on which the call was made.
It comprises of the input given by the customer during the call.
The Route Mobile Edge
Customized and modular solutions
You can now easily configure and integrate your existing system with other modes of enterprise communication such as SMS, IVR, and Missed call.
Simple to deploy, Route Mobile’s Voice Broadcast/ OBD Dialler is an easy to use service. You can avail its benefits by activating it and begin its usage by uploading a .WAV file.
Route Mobile’s Voice Broadcast/OBD has been implemented using a smart logic that lets you redial the numbers for unanswered calls. Every such call is redialled on daily, weekly and monthly basis.
24/7 Client support
With a dedicated team of experts, we provide you with 24 hours support to solve all your queries.
Communicate using a language of your choice with Route Mobile’s Voice Broadcast/ OBD Dialler. All you need to do is record a voice message in your chosen language and upload the required file.
Personalization with variable fields
Add a flavour of your own with our feature that lets you personalise based on your requirements. While you decide your set of personalization, we take care of the minutest detail for you. Some parameters include name, number, user ID, birth date
- Government & NGO
- E Commerce