CXPaaS

Intelligent Communication for the Businesses of Tomorrow

CXPaaS delivers seamless conversational communication using multiple channels.
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Route Mobile provides real-time connected customer experiences with its advanced Customer Experience Platform as a Service (CXPaaS), globally. With omni-channel workflows and a data-centric approach, our comprehensive CXPaaS solutions help businesses to create real-time, smart, and conversational customer experiences.

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Benefits

Data-Driven Innovations
Data-Driven Innovations Decoding complex insights with the help of leading-age disruptive digital technology and utilizing them to build future-proof solutions.
Drives User Engagement
Drives User Engagement Create hyper-personalized experiences for the user analyzing their needs and expectations.
True Insights & Analytics
True Insights & Analytics Encourages data-driven marketing by capturing customer insights through synchronized dashboards.
Developer Friendly APIs
Developer Friendly APIs From SMS, Voice, Email to Identity Solutions, we have an exhaustive list of APIs to leverage on.
Seamless Integration Layer
Seamless Integration Layer Simplified and hassle-free integration driving cost-effective results.
CXPaaS
Comprehensive Use Cases
Comprehensive Use Cases Simplified and well-defined applications and uses to strengthen every step of your customer journey.
AI and NLP Powered Chatbots
AI and NLP Powered Chatbots Interactive chatbots driving conversational chats between businesses and customers adding value to every step of the customer journey.
Contact Centre Automation
Contact Centre Automation Improve brand visibility and CSAT scores by being at customer’s service whenever required. Faster response to customer queries and gathering feedback for better engagement.
End-to-End Encryption
End-to-End Encryption Trusted and secured communication as confidential data and information are exchanged in the process. This enhances customer’s confidence in brands.

Omnichannel Experiences

Deliver Optimal Omnichannel Experiences

Inspire customers at every step of their journey and maximize customer lifetime value through consolidated communication approach. A platform that unifies and offers multi-channel capabilities to establish real-time business-customer relationships.

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Let’s Create a Digital Future Together

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